FAQs

Are you the same Rev. Tye from eBay and Facebook?

Yes, we are one in the same.  We are often recognized from our thousands of listings on eBay and from our Facebook page.  You can access our eBay store at http://stores.ebay.com/revtyescoinstache to continuing browsing more of our great selection of certified coins.

 

Do you accept best offers?

This site was created to provide our customers with our best possible prices without hassle or negotiation.  Because of our everyday low prices, we DO NOT accept offers on any of our certified coins.  We hope that you appreciate the convenience this pricing philosophy provides to you, our customer.

 

What is your return policy?

Returns are easy with no questions asked!  We know that putting together the right collection means inspecting each piece personally.  We stand behind every sale.  If you are not 100% satisfied with your purchase, simply return the coin in the same condition for a full refund within 30 days from the purchase date.  

In the unlikely event you have not received your order, please send contact us by instant message on the site or send us an email at support@revtyes.com  We will be happy to locate the order and/or send you a full refund if the order is not marked “delivered” by the United States Postal Service.

 

Do you ship Internationally?

At this time, we do not ship outside of the United States. 

 

Is shipping free?

All standard shipping is Fast N’ Free to anywhere in the good ol’ U.S.A.  Most shipping will be sent in a First Class Thick Envelope.  Larger and more expensive orders may be sent in a Small Flat Rate Box. 

Your shipment will be insured by us, the carrier, or a third-party insurer.  We guarantee the coin will be “delivered” (as defined by the United States Postal Service).   

In the unlikely event you have not received your order, please send us a message.  We will be happy to locate the order and/or send you a full refund if the order is not marked “delivered” by the United States Postal Service.

 

Do you have a Facebook page?

At Rev. Tye’s Stache, we love the idea of coin collecting being a shared activity where we all learn from each other.  That is why we established our Facebook page.  Each week we give away a certified rare coin to a randomly selected winner, as well as provide coin facts nearly every day.  So, go “Like” our page and be part of our rare coin community.

https://www.facebook.com/revtyes 

 

Why is your telephone number not listed?

In order to provide our customers our very lowest prices, we maximize efficiency by exclusively communicating with our customers electronically.  We strive to answer questions and resolve issues within 24 hours of receiving your email.

 

Is the coin pictured the coin I will receive?

Yes!  The coin pictured is the exact coin you will receive (unless explicitly stated otherwise).  We do our best to accurately represent the coin with our photos.  However, if you are not 100% satisfied, please return the coin.  We know that each coin in your collection has to be right!

 

Do you buy coins? 

We utilize an extensive network of wholesale relationships and online auctions to procure our coins. Thus, we Do Not entertain unsolicited offers to buy coins.

 

Do you accept trades?

At this time, we do not accept trades.

 

Can you tell me what my coin is worth?

While we love communicating with our customers and sharing our passion, we simply cannot answer all of the questions receive.  Our advice to visit your local coin shop to determine your coin’s value.

 

Do you have coins that are not listed on your website?

No.  All coins we have in stock are either listed on this website or in our eBay store http://stores.ebay.com/revtyescoinstache

 

When will my coin be shipped?

Purchases made before 3:30pm MST weekdays will be shipped the same day.  Purchases made on weekdays after 3:30pm MST will be shipped the next business day. 

Weekend orders will be shipped out the following Monday. 

You will be able to follow your purchase with the USPS tracking number that will be provided at the time of your purchase.